Privacy Policy

Privacy Policy

Effective Date: 1 June 2025
Business Name: Claremont Puppies
ABN: 93 475 538 628
Website: https://claremontpuppies.com.au

1. Overview

Claremont Puppies respects your privacy. This policy outlines how we collect, use, disclose and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website, submitting an inquiry, or placing an order, you consent to the terms of this Privacy Policy.

2. What We Collect

We may collect the following personal information:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment details (via Stripe, not stored on our servers)
  • Order history
  • Messages or notes you send via our forms
  • IP address, browser type and usage data (collected via cookies)

3. Why We Collect It

We collect your information to:

  • Process and deliver your order
  • Respond to your inquiries
  • Confirm puppy availability and transport
  • Fulfil legal, veterinary, and regulatory obligations
  • Improve the functionality of our website

4. Payment Security

We use Stripe to process payments. Your card information is securely handled by Stripe and is not stored on our website or servers.

5. Cookies

We use cookies to:

  • Maintain your shopping cart
  • Understand how visitors use our site
  • Enhance site performance and user experience

You may disable cookies via your browser settings, but some features of the site may not function properly.

6. Disclosure of Your Information

We do not sell or rent your personal information.

We may share your data with:

  • Trusted breeders or transport companies (only what’s necessary to complete your puppy delivery)
  • Our payment processor (Stripe)
  • Our website host and service providers (for secure operation)

We only disclose what’s needed, and we require all partners to handle your information securely.

7. Access & Correction

You may request access to the personal information we hold about you, and you may ask us to correct any inaccurate details. Just contact us via the details below.

8. Data Storage

Your data is stored securely on Australian-hosted servers and protected by industry-standard measures. We retain order and contact information as required for business records and legal compliance.

9. Your Rights

You have the right to:

  • Access the data we hold on you
  • Request corrections
  • Make a complaint if you believe we have breached your privacy

10. Contact Us

If you have any questions about this policy or how your information is handled contact us at:

📧 info@claremontpuppies.com.au